Sky catchup unusable

[caesarome]

@Lest49 

Who is your broadband supplier ?

[Mark39]

@Lest49 try restarting your Sky box by switching off at the plug for 5 minutes.

[Lest49]

Thanks for those replies.  My broadband supplier is TalkTalk and I hadn't thought of restarting the sky box - will try that when I get home.

[Lest49]

Mark39.......   Why didn't I think of that?

My mother-in-law often phones me for advice when her Sky+ box isn't working properly and we always say:-

"Pearl....  what have we told you before?  Always try switching it Off for a for few minutes then switch it On again!"

Thanks a million Mark for that golden nugget of advice....  our box is working perfectly after the re-start.

(I can't believe I was up till 3am trying to get it to work, and it's just taken me 5 minutes to fix.)

Thanks again.

[Mark39]

@Lest49 don't beat yourself up! It's easy to be caught up in the moment and lose sight of what later seems obvious. Glad your downloads are working properly again.