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Avatar for Lynndavidson
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This message was authored by: Lynndavidson

Message posted on ‎14 Apr 2025 09:12 AM

Sky box

Tried all suggestions regarding the poor satellite reception. Nothing working will need new sky box.

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Avatar for Mark39
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Message posted on ‎14 Apr 2025 09:33 AM

Re: Sky box

Posted by a Superuser, not a Sky employee. Find out more

@Lynndavidson poor reception is much more likely to be caused by a problem with your dish and/or cabling than your Sky box. Unless you have a particular wish to upgrade, you may be better off getting a local satellite engineer out to take a look at your dish.

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Avatar for caesarome
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Message posted on ‎14 Apr 2025 09:30 AM

Re: Sky box

Posted by a Superuser, not a Sky employee. Find out more

@Lynndavidson 

You will not get a new Sky+ box from Sky should you call them about this as they will insist that you upgrade to a Sky Q box.

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This message was authored by: Mark39 Answer

Message posted on ‎14 Apr 2025 09:33 AM

Re: Sky box

Posted by a Superuser, not a Sky employee. Find out more

@Lynndavidson poor reception is much more likely to be caused by a problem with your dish and/or cabling than your Sky box. Unless you have a particular wish to upgrade, you may be better off getting a local satellite engineer out to take a look at your dish.

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