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Discussion topic: Sky box on but not working

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This message was authored by: simatthews_

Message posted on ‎09 Nov 2025 11:12 AM

Sky box on but not working

Make it work

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎09 Nov 2025 11:32 AM

Re: Sky box on but not working

Posted by a Superuser, not a Sky employee. Find out more

Can you expand on "not working" as that can mean lots of things

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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Message posted on ‎09 Nov 2025 11:32 AM

Re: Sky box on but not working

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@simatthews_ 

 

No-one reading this forum can do that 

 

Sky no longer provides 'engineer' support for Sky+ HD or permits the transfer of Viewing Cards into replacement hardware: it's an obsolete platform which ceased manufacturing a decade ago.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by: Mark39

Message posted on ‎09 Nov 2025 01:35 PM

Re: Sky box on but not working

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@simatthews_ is the power LED on the front panel illuminated? Red? Amber? Or Green?

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