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Discussion topic: Sky box not recording

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Avatar for AndrewJones2
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This message was authored by: AndrewJones2

Message posted on ‎09 Nov 2025 12:14 PM

Sky box not recording

My sky box has stopped recording programs and no longer series links

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎09 Nov 2025 12:21 PM

Re: Sky box not recording

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild

 

See question Q02 in my Sky Plus F⋅A⋅Q

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎09 Nov 2025 01:38 PM

Re: Sky box not recording

Posted by a Superuser, not a Sky employee. Find out more

@AndrewJones2 if a Planner Rebuild doesn't help, you may have a problem with the signal from your satellite dish on one of the two cables. Check by keying Services > Settings > Signal on your remote. The white part of all four bars must be at least half way across. 

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