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Discussion topic: Sky+ box notworking

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This message was authored by Bannyboy This message was authored by: Bannyboy

Sky+ box notworking

Box not working just making buzzing noise

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky+ box notworking

Posted by a Superuser, not a Sky employee. Find out more

Power light red or Amber and won't come out of standby?

This message was authored by GreatBritain This message was authored by: GreatBritain

Re: Sky+ box notworking

Sky box not working properly,  ie switch off power, for around ten minutes, plug back in , select a chanel, press select, you get that chanel, and that"s it . can"t move to another program, The buttons on the sky box do not help either. WE need a new box please.

This message was authored by GD1 This message was authored by: GD1

Re: Sky+ box notworking

Posted by a Superuser, not a Sky employee. Find out more

@GreatBritain  If your box is a Sky+HD box Sky don't have any New boxes as they were last made over 7 years ago, you can purchase a second hand box yourself.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Mark39 This message was authored by: Mark39

Re: Sky+ box notworking

Posted by a Superuser, not a Sky employee. Find out more

@GreatBritain wrote:

Sky box not working properly,  ie switch off power, for around ten minutes, plug back in , select a chanel, press select, you get that chanel, and that"s it . can"t move to another program, The buttons on the sky box do not help either. WE need a new box please.


As @GD1 posted, there are no new Sky+HD boxes, but you can pick up a cheap used box from ebay etc. Look for a DRX890 or,DRX895 model and don’t plan on paying more than around £30.

 

However, before resorting to a replacement, try rebuilding your Planner as described here: https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articl...

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