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Discussion topic: Sky+ box issue

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bernie1965
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This message was authored by bernie1965 This message was authored by: bernie1965

Sky+ box issue

‎14 Dec 2023 01:58 PM

Our Sky box doesn't record /hold programs anymore 

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Mark39
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Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: Sky+ box issue

‎14 Dec 2023 02:09 PM

Posted by a Superuser, not a Sky employee. Find out more

Can you play existing recordings back? What happens when you try to record? Does the programme you select to record show as Failed in your Planner? If so, highlight a Failed recording, and press the i button on your remote. The failure reason will be shown on screen - what does it show?

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Annie+UK
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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky+ box issue

‎14 Dec 2023 02:15 PM

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q
Annie  ( Please Note: I am Neurodivergent )
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