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Discussion topic: Sky + box N/W

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This message was authored by: Crabit

Sky + box N/W

Continuous message saying 'box still initializing, please try later' I've since found out the hard drive is likely goosed, spoke to Sky who don't do Sky + anymore and offered me Sky stream at exorbitant rates, my area is not engineered for Sky Q, any suggestions would be appreciated. Regards Graham. 

Graham.alexander
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This message was authored by: caesarome

Re: Sky + box N/W

Posted by a Superuser, not a Sky employee. Find out more

@Crabit 

There isn't much more we can suggest, if you don't want Sky Q then Sky Stream is your only other option, either that or if you are not in any contract with Sky that you cancel to go elsewhere.

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This message was authored by: Daniel0210

Re: Sky + box N/W

Posted by a Superuser, not a Sky employee. Find out more

@Crabit 

To stay with Sky you'll need to subscribe to Glass or Stream if Sky Q is definitely not an option but research both throughly first. 


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This message was authored by: Mark39

Re: Sky + box N/W

Posted by a Superuser, not a Sky employee. Find out more

A constant initialising message is associated with a problem with the signal from your dish, not the hard drive. The box can't initialise without a signal.

 

Not sure what Sky mean by your area not being engineered for Sky Q - unless you live in a flat, perhaps? A dish that can receive a Sky+ compatible signal can receive a Sky Q compatible signal too, after the LNB on the arm has been changed.

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This message was authored by: Crabit

Re: Sky + box N/W

We're still getting all the channels although not pause/rewind,  so one would assume the signal is OK.

  •  We do live in a flat served by a communal dish  ( approx 100 outlets) when we decided to go for Sky Q, they arranged for an engineer to visit who, on arrival told us the terrace wasn't engineered for it. ! !
Graham.alexander
This message was authored by: Mark39

Re: Sky + box N/W

Posted by a Superuser, not a Sky employee. Find out more

You're limited to Sky Stream then, unfortunately.

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