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Discussion topic: Sky box Broken

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This message was authored by: Platty

Message posted on ‎04 Aug 2023 11:43 AM

Sky box Broken

Hi we have rebooted the sky box but still not working

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎04 Aug 2023 11:47 AM

Re: Sky box Broken

Posted by a Superuser, not a Sky employee. Find out more

"not working" how? Please elaborate

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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This message was authored by: Platty

Message posted on ‎04 Aug 2023 11:49 AM

Re: Sky box Broken

It says the hard drive can't be fixed we tried a system reset but not working still and says about upgrading 

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This message was authored by: Annie+UK

Message posted on ‎04 Aug 2023 11:50 AM - last edited: ‎04 Aug 2023 11:52 AM

Re: Sky box Broken

Posted by a Superuser, not a Sky employee. Find out more

If the box is giving a "diskless mode" error then take a look at my Sky Plus FAQ (Q14) for advice

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )

Please note: Free (advert supported) Hayu content is available via the On Demand section of your Sky planner, you DO NOT access the free content via the Hayu app!
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Message posted on ‎04 Aug 2023 11:53 AM

Re: Sky box Broken

It is not

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Message posted on ‎04 Aug 2023 01:21 PM

Re: Sky box Broken

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If the hard disk has failed, the box will need to be replaced. You can find used Sky+HD boxes available cheaply on the likes of ebay. Choose a DRX890 or DRX895 model only. Alternatively, consider upgrading to Sky Q?

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