@GDRO If you have an older sd only box the following applies
Please note: Some media outlets have been incorrectly stating that Sky+HD customers will also be affected by the SD channel changes
Around about August 2024 ALL Sky SD owned channels are to change their delivery protocol to DVB-S2 that only the HD boxes can process, so ALL older SD only boxes will not be able to output these channels (if your sky box can receive Channel 5 HD then you need do nothing as your box will not need replacing)
If your box is SD only and you want to keep receiving these channels you can either replace your incompatible boxes with a second hand Sky+HD box (One of the following models will suffice: DRX890 , DRX890W , DRX890WL , DRX895 , DRX895W , DRX895WL) or upgrade to a newer Sky service (Sky Q / Sky Glass / Sky Stream)
see sky’s official help link below
https://www.sky.com/help/articles/sky-channel-upgrade#:~:text=We're%20changing%20how%20we,Sky%20Spor...
(Text source credit to @annie+uk)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help othersIf you would like to post a “Send Your Thanks to Sky” message please click Here
