23 May 2022 04:52 PM
Hi,
I cancelled my subscription today as I'm emigrating next month. The advisor told me I would have to return my HD box and that they will send out packaging for this.
As I may return in a year or two I thought I may keep it as I thought only SkyQ has to be returned (on the returns section of website it only mentions SkyQ)
Is this right? I don't want to leave the country and take it with me and then be charged as I haven't returrned it.
23 May 2022 04:53 PM - last edited: 23 May 2022 04:54 PM
Posted by a Superuser, not a Sky employee. Find out more
You do not need to return old SKY HD boxes - only SKY Q boxes need returning
You own any SKy + / HD boxes and can do what you want with them
23 May 2022 05:53 PM
Thanks for that, it's what I thought. Just seems strange that they are telling peple they have to be sent back and that they will send out packaging to do it!
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