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Discussion topic: Sky HD box return?

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This message was authored by Kernowkarmann This message was authored by: Kernowkarmann

Sky HD box return?

Hi, 

 

I cancelled my subscription today as I'm emigrating next month. The advisor told me I would have to return my HD box and that they will send out packaging for this.

 

As I may return in a year or two I thought I may keep it as I thought only SkyQ has to be returned (on the returns section of website it only mentions SkyQ)

 

Is this right? I don't want to leave the country and take it with me and then be charged as I haven't returrned it.

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This message was authored by nigea99 This message was authored by: nigea99

Re: Sky HD box return?

Posted by a Superuser, not a Sky employee. Find out more

hi @Kernowkarmann 

 

You do not need to return old SKY HD boxes - only SKY Q boxes need returning

 

You own any SKy + / HD boxes and can do what you want with them

Kernowkarmann
Topic Author
This message was authored by Kernowkarmann This message was authored by: Kernowkarmann

Re: Sky HD box return?

Thanks for that, it's what I thought. Just seems strange that they are telling peple they have to be sent back and that they will send out packaging to do it!

 

 

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