Sky HD box no sound on HD programs

[hectory]

I have a Sky + box, my problem is that for the last week I am unable to get any sound from any HD programs, all the SD programs are ok, I'm only using the box for free view programs and dont have a subscription, any help will be appreciated.

[Annie+UK · Accepted solution]

Check the audio setting is set to NORMAL and not DOLBY D

[hectory]

@Annie+UK Thank you so much, this worked, I cant understand why it should have reverted to Dolby as it was working up until a couple of weeks ago, thanks again, great forum this.

[Annie+UK]

Yes very strange as the Sky+ boxes no longer get software updates, but glad you're sorted now 🙂