Sky+ Box Not responding

[AlexBoyd]

Hello my Sky+ box is telling me that it can't access planner or record functions.  I tried re-setting but nothing worked.  I have another Sky+ box in my bedroom and was going to move that to my primary lounge but I need to pair the card to my box.  Can you help please 🙏 

[Annie+UK]

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

[oj01]

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@AlexBoyd wrote:

Hello my Sky+ box is telling me that it can't access planner or record functions.  I tried re-setting but nothing worked.  I have another Sky+ box in my bedroom and was going to move that to my primary lounge but I need to pair the card to my box.  Can you help please 🙏 

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You can no longer pair a card to a different box.