Discussion topic: Red light on SKYHD+ box even after multiple restarts

This message was authored by: Sean+Ax · ‎15 Jul 2022

Sky box froze during programme playback.

Attempted to reboot using on line Sky guides multiple times but box remains unresponsive with red light on.

Strange that this problem occurred 2 days after I gave notice of cancellation of my SKY services. :<

This message was authored by: Mark39 · ‎15 Jul 2022

If that's the power light, then the box has probably failed, something not even Sky can bring about.

This message was authored by: Annie+UK · ‎15 Jul 2022

Which red LED is on as there are several?

Annie ( Please Note: I am Neurodivergent )

Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic

This message was authored by: Mark39 · ‎15 Jul 2022

If that's the power light, then the box has probably failed, something not even Sky can bring about.

This message was authored by: Sean+Ax · ‎16 Jul 2022

Engineer visited & replaced Sky Box.

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