Recordings

[Joe551]

Recently paired viewing card card to another sky plus box,everything working except I can't record anything unless am watching it,the older box I could record 2 different programs while watching something else, any ideas

[SKY1992bf · Accepted solution]

@Joe551  Do you have a signal on both outputs?

[Mark39]

Check your signal strengths (Services > Settings > Signal for a Sky+HD box). The white part of all four bars should be at least half way across.

[Joe551]

Yes 2bars ok

[Annie+UK]

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@Joe551 wrote:

Yes 2bars ok

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Sky+ boxes should have 4 bars (see Q11 in My Sky Plus FAQ)

[Joe551]

Only got 2 bars, when you look at ur settings screen it's showing 8 catagorys, but my signal has only 5

[Mark39]

If it's a Sky+HD box and there are only two signal bars showing - one for strength and one for quality - you have Single Feed Mode turned on in your Sky box settings, which is why you can only watch or record one programme at a time.

You need to turn off Single Feed Mode in the hidden Installer Menu, which you access by keying Services,0,0,1,Select.

[Joe551]

Sorted it was the on/off  nice one 👍👍