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Discussion topic: Re: Won’t connect on tv. Tried turning off tv & sky doesn’t work tv still says no network connec

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This message was authored by: Maryb

Message posted on ‎24 Aug 2023 10:22 AM

Re: Won’t connect on tv. Tried turning off tv & sky doesn’t work tv still says no network connec

I have similar problem. Can turn Sky+ box on but cannot connect it to TV. Have rebooted the router, tried removing card. Nothing works except the green  light on the front.

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This message was authored by: GD1

Message posted on ‎24 Aug 2023 10:25 AM

Re: Won’t connect on tv. Tried turning off tv & sky doesn’t work tv still says no network connec

Posted by a Superuser, not a Sky employee. Find out more

@Maryb  You added your post onto a Sky Q post however you advise you have Sky +, these are 2 seperate systems so your post has been moved.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: Mark39

Message posted on ‎24 Aug 2023 11:27 AM

Re: Won’t connect on tv. Tried turning off tv & sky doesn’t work tv still says no network connec

Posted by a Superuser, not a Sky employee. Find out more

@Maryb you mean the standby light changes from red/amber to green, but nothing else happens?

 

Try Sky's diagnostic help here: https://www.sky.com/help/articles/sky-box-stuck-on-standby-sky-remote-working

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