REWIND TV CHANNEL

[Madcatwoman17]

Hi  

I cannot watch this channel as the picture is pixelated, the recordings fail and the settings says no signal. All other channels are fine. Any ideas, please?

[Annie+UK]

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

[xenon81]

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@Madcatwoman17 wrote:

Hi  

I cannot watch this channel as the picture is pixelated, the recordings fail and the settings says no signal. All other channels are fine. Any ideas, please?

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Are all other channels definitely working or are you having the same problem with any of these?

164 - Blaze

355 - Now 70s

356 - Now 80s

665 - Gems TV

If those channels are also not working it sounds like a dish alignment fault and you will need to arrange an engineer visit. As noted above Sky no longer support Sky+ and will suggest you move to Sky Q unlesss you have Sky Protect insurance. 

[Madcatwoman17]

Hi,

None of those channels are working either. I DO have Sky protect, so I'll contact them.

Thank you for your help 😁