Problem with Sky Planner

[Mark1981E]

I have an error message system fault,  problem with your planner so recording and playback are unavailable. 

Interactive Services are not available. We do not have broadband so are unable to follow the sky rebuild step. I cant find anyway to speak to anyone at sky.

Any help would be appreciated 

[Annie+UK]

A rebuild does not require the sky box to be connected to broadband.

Planner rebuild, Instructions can be found in my FAQ

If you get the error message diskless mode then the explanation can be found in my FAQ also

Note: This procedure will resolve many non-planner related issues as it does a safe reboot of the Sky box

[Mark1981E]

Thanks so much, got all the info from your page. 

[washpit]

Sky planner wont work  it says Fault 10-7 it says do system reset how do I do this ?

[Annie+UK]

See in my Sky+ FAQ