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Discussion topic: Problem viewing sky in second room

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This message was authored by Tigerfan123 This message was authored by: Tigerfan123

Problem viewing sky in second room

Hope someone can help after a few very frustrating days!

 

We have sky+ on our main tv, and have a magic eye to watch the same channel in a bedroom. This has been fine since we set it up a couple of years ago.

 

A few days ago, we bought a new main tv - an upgrade to a smart tv. I have set up the magic eye in the same way as previously. This works fine when the main tv is also on. However, when the main tv is turned off,  I get an error message on the bedroom tv saying this screen does not support HDCP. 

 

Could anyone advise what I'm doing wrong?! 

 

Many thanks in advance. 


Best Answers
This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Problem viewing sky in second room

Posted by a Superuser, not a Sky employee. Find out more

You're not doing anything wrong. Try turning off HDMI Control in your Sky box settings.  I believe it's in the Picture menu.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Problem viewing sky in second room

Posted by a Superuser, not a Sky employee. Find out more

You're not doing anything wrong. Try turning off HDMI Control in your Sky box settings.  I believe it's in the Picture menu.

Tigerfan123
Topic Author
This message was authored by Tigerfan123 This message was authored by: Tigerfan123

Re: Problem viewing sky in second room

Thank you so much! That seems to have worked 🤞

This message was authored by Mark39 This message was authored by: Mark39

Re: Problem viewing sky in second room

Posted by a Superuser, not a Sky employee. Find out more

Good to hear 🙂

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