0

Discussion topic: Playback or recording is not available

Reply
Avatar for Nic270
Level 1 icon
What's this?
This message was authored by: Nic270

Message posted on ‎17 Jan 2025 05:59 PM

Playback or recording is not available

We have the basic sky+package £15 per month which enables us to use the recording & playback feature and to pause/rewind live TV. However, this has recently been unavailable 

Report post
Post 1 of 7
656 Views
0 Likes
Reply
Reply

All Replies

Avatar for Annie+UK
Level 16 icon
What's this?
Superuser
This message was authored by: Annie+UK

Message posted on ‎17 Jan 2025 06:03 PM

Re: Playback or recording is not available

Posted by a Superuser, not a Sky employee. Find out more

Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q
I am Neurodivergent – My Sky FAQs: Glass ❄ Stream ❄ Go ❄ Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
Report post
Post 2 of 7
653 Views
0 Likes
Reply
Avatar for Nic270
Level 1 icon
What's this?
Topic Author
This message was authored by: Nic270

Message posted on ‎17 Jan 2025 06:23 PM

Re: Playback or recording is not available

Tried that twice and still getting the unavailable message 😩

Report post
Post 3 of 7
630 Views
0 Likes
Reply
Avatar for Annie+UK
Level 16 icon
What's this?
Superuser
This message was authored by: Annie+UK

Message posted on ‎17 Jan 2025 06:27 PM

Re: Playback or recording is not available

Posted by a Superuser, not a Sky employee. Find out more

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q
I am Neurodivergent – My Sky FAQs: Glass ❄ Stream ❄ Go ❄ Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
Report post
Post 4 of 7
626 Views
0 Likes
Reply
Avatar for Nic270
Level 1 icon
What's this?
Topic Author
This message was authored by: Nic270

Message posted on ‎17 Jan 2025 06:39 PM

Re: Playback or recording is not available

No luck with that either
Report post
Post 5 of 7
617 Views
0 Likes
Reply
Avatar for Annie+UK
Level 16 icon
What's this?
Superuser
This message was authored by: Annie+UK

Message posted on ‎17 Jan 2025 06:50 PM

Re: Playback or recording is not available

Posted by a Superuser, not a Sky employee. Find out more

You'll have to contact Sky

I am Neurodivergent – My Sky FAQs: Glass ❄ Stream ❄ Go ❄ Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
Report post
Post 6 of 7
612 Views
0 Likes
Reply
Avatar for Nic270
Level 1 icon
What's this?
Topic Author
This message was authored by: Nic270

Message posted on ‎17 Jan 2025 06:53 PM

Re: Playback or recording is not available

Will do. Thanks so much for your help 😊

Report post
Post 7 of 7
608 Views
0 Likes
Reply
Reply