Pixilating sky+ hd

[Cherylbate]

We have sky +hd but love and only itv channels keep pixelating even though there's no bad weather, help?

[PandJ2020]

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@Cherylbate wrote:

We have sky +hd but love and only itv channels keep pixelating even though there's no bad weather, help?

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You've posted in the Q part of the forum - do you have Sky+ or Q?

[Annie+UK]

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@Cherylbate wrote:

We have sky +hd but love and only itv channels keep pixelating even though there's no bad weather, help?

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What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q for Signal Strengths/Qualities

[Cherylbate]

 I looked at this signal strength almost full and signal quality i would say 50 /60 % but then it drops and pixilating occurs. Only happens on itv channels is there a reason for this and a anyway to stop it please?

[Annie+UK]

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

Signal issues usually indicate an issue with one or more of the following

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Glass and/or Sky Stream

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Glass and/or Sky Stream (self-install, no engineer required)

Further help: https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-plus-error-message-broken-image