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Discussion topic: Sky viewing card not working

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Avatar for Annk1968
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This message was authored by: Annk1968

Message posted on ‎01 Jun 2026 07:27 PM

Sky viewing card not working

My viewing card has stopped working

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎01 Jun 2026 07:36 PM

Re: Sky viewing card not working

Posted by a Superuser, not a Sky employee. Find out more

If you ordered Sky Q and cancelled then you'll need a replacement card from Sky

 

OR

 

Try performing a New Install

 

See question Q21 in my Sky Plus F⋅A⋅Q for New Install

 

Also see: https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus#problem

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )
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