21 Jan 2023 08:16 PM
Every evening we get picture breakup lasts about half an hour on and off, all channels what should I be checking first
21 Jan 2023 08:26 PM
Posted by a Superuser, not a Sky employee. Find out moreSomething blocking the satellite signal ie a bird perching on the dish arm
Some kind of electrical interference that is on a timer
21 Jan 2023 08:29 PM - last edited: 21 Jan 2023 08:29 PM
Posted by a Superuser, not a Sky employee. Find out moreDoes it coincide with switching on something electrical, or central heating boiler firing up, fridge/freezer compressor starting? Birds sitting on the arm of the dish? Street lamp turning on?
23 Jan 2023 07:18 PM
Hi Mark, thanks for reply, no nothing turns on or off, can be any time from 6pm to 9pm, very puzzling
23 Jan 2023 07:21 PM
11 Dec 2024 06:06 PM
Yep...have the same problem every night around 6pm..picture breaking up internet going off . Only been with sky a few months. Regrettably problems 5 or 6 times a week with lack of service keep on re setting everything .
Getting more and more fed up..Anyone got a phone number that answers
11 Dec 2024 06:30 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can find the number to call, via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home
11 Dec 2024 09:47 PM
Posted by a Superuser, not a Sky employee. Find out more
@Thefather1 wrote:Yep...have the same problem every night around 6pm..picture breaking up internet going off . Only been with sky a few months. Regrettably problems 5 or 6 times a week with lack of service keep on re setting everything .
Getting more and more fed up..Anyone got a phone number that answers
If you've only had Sky a few months it's unlikely that you've got Sky+ (where you've posted)
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