Paur viewing card

[Sharon214]

When we cancelled multi room thr main sky box was cancelled . So we took the active viewing card and put it into out main sky box . I've paired it but to watch some programmes it wants us to pair it with rhe box .

[Annie+UK]

Since the end October 2024 Sky locked the cards to a single box, so you cannot pair a card to a different box any more

[Daniel0210]

@Sharon214 

A Sky viewing card can only be paired to the same Sky+ / Sky+HD box that it was paired to at the end of October 2024. 

[nigea99]

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@Sharon214 wrote:

When we cancelled multi room thr main sky box was cancelled . So we took the active viewing card and put it into out main sky box . I've paired it but to watch some programmes it wants us to pair it with rhe box .

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Hi @Sharon214 

Although it will mean you will loose access to the recordings on the box you used as the main one, you probably will need to swap the boxes over - as the others have said you can no longer pair cards with any boxes that they were not paired with in Oct 2024