31 Dec 2024 07:23 PM
How on earth do you pair a card to a new box. On line just keeps going around a loop
31 Dec 2024 07:26 PM
Posted by a Superuser, not a Sky employee. Find out moreFrom 29th October 2024 sky has removed the ability to pair viewing cards to replacement boxes
viewing cards are now locked to the last box it was paired too (note: viewing cards are non transferable between accounts - hence buying a second hand box with a card included will NOT work)
any new viewing card sent will not work regardless of what you were told
you will need to call sky and discuss your options regarding upgrading to one of sky’s current tv products to continue to receive sky tv services
31 Dec 2024 07:30 PM
Thanks for a quick response, but i have a box at 2 addresses i just want to watch sky where i am.
31 Dec 2024 07:32 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat you've been told still applies. You can't use a viewing card with any additional box and in fact the card can only be used at the account address anyway.
31 Dec 2024 07:33 PM - last edited: 31 Dec 2024 07:35 PM
Posted by a Superuser, not a Sky employee. Find out more@1twx That's technically a breach of contract ae viewing cards are only to be used at the address they are registered to
even So it's no long possible to swap cards between boxes regardless of circumstances
31 Dec 2024 07:35 PM
Posted by a Superuser, not a Sky employee. Find out more
31 Dec 2024 07:56 PM
Then all i need to do is register the address im at and it would not be a breach. The point is the info on line regarding pairing is hopeless.
31 Dec 2024 07:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@1twx wrote:
Then all i need to do is register the address im at and it would not be a breach.
It would as the viewing card is registered at the address it is at now and not this other one. You also can not pair the viewing card to a different box as Sky withdrew this back in October so it will only work in the box it is in now and not another one.
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