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Discussion topic: Pair activate sky + card

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This message was authored by 1twx This message was authored by: 1twx

Pair activate sky + card

How on earth do you pair a card to a new box. On line just keeps going around a loop

 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Pair activate sky + card

Posted by a Superuser, not a Sky employee. Find out more

From 29th October 2024 sky has removed the ability to pair viewing cards to replacement boxes

viewing cards are now locked to the last box it was paired too (note: viewing cards are non transferable between accounts - hence buying a second hand box with a card included will NOT work)


any new viewing card sent will not work regardless of what you were told

you will need to call sky and discuss your options regarding upgrading to one of sky’s current tv products to continue to receive sky tv services

 

@1twx 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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1twx
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This message was authored by 1twx This message was authored by: 1twx

Re: Pair activate sky + card

Thanks for a quick response, but i have a box at 2 addresses i just want to watch sky where i am.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Pair activate sky + card

Posted by a Superuser, not a Sky employee. Find out more

@1twx 

What you've been told still applies. You can't use a viewing card with any additional box and in fact the card can only be used at the account address anyway. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Pair activate sky + card

Posted by a Superuser, not a Sky employee. Find out more

@1twx  That's technically a breach of contract ae viewing cards are only to be used at the address they are registered to

 

even So it's no long possible to swap cards between boxes regardless of circumstances 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Pair activate sky + card

Posted by a Superuser, not a Sky employee. Find out more
Below is from Sky's Terms & Conditions

 

4.4. You must only use the Viewing Card for private viewing purposes. You must not use it for any commercial or business purpose or in any premises other than your address.

 

4.5. The Viewing Card must not be used outside the country (either the UK or Republic of Ireland) it was supplied for use in.

 

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
1twx
Topic Author
This message was authored by 1twx This message was authored by: 1twx

Re: Pair activate sky + card

Then all i need to do is register the address im at and it would not be a breach. The point is the info on line regarding pairing is hopeless.

This message was authored by caesarome This message was authored by: caesarome

Re: Pair activate sky + card

Posted by a Superuser, not a Sky employee. Find out more

@1twx wrote:

Then all i need to do is register the address im at and it would not be a breach.


It would as the viewing card is registered at the address it is at now and not this other one. You also can not pair the viewing card to a different box as Sky withdrew this back in October so it will only work in the box it is in now and not another one.

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