PAIRING CARD TO REFURBISHED HD+ BOX

[IAIN21]

EXISTING LONG TIME CUSTOMER WITH ACCOUNT AND VIEW CARD. REPLACED HD+ BOX FOLLOWING DRIVE FAILURE.

WISH TO SETUP NEW REFURBISHED BOX,

HAVE ALL THE NUMBERS ETC, BUT CONTINUALLY MESSAGED "CARD NEEDS PAIRING".

I'VE CARRIED OUT ALL THE MOVES INCLUDING PHONEING THE ROBOT AT CUSTOMER SERVICES.

NO SUCCESS!!!

THEY TEXT TO SAY CALL THE FORUM.

OVER TO YOU

TIA

[Mark39]

It's no longer possible to pair a replacement Sky+ box with your Viewing Card,  I'm afraid. 

[IAIN21]

THANKS MARK.

SO ALL THOSE BOXES BEING RESOLD AREN'T OPERABLE?

[oj01]

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@IAIN21 wrote:

THANKS MARK.

SO ALL THOSE BOXES BEING RESOLD AREN'T OPERABLE?

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Only as Freesat boxes

[caesarome]

@IAIN21 

That is correct as nobody will be able to pair a viewing card to them anymore.

[Mark39]

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@IAIN21 wrote:

THANKS MARK.

SO ALL THOSE BOXES BEING RESOLD AREN'T OPERABLE?

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Now might be the time to speak to Sky about upgrading to Sky Q?

[Exiled-in-HH]

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@Mark39 wrote:

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@IAIN21 wrote:

THANKS MARK.

SO ALL THOSE BOXES BEING RESOLD AREN'T OPERABLE?

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Now might be the time to speak to Sky about upgrading to Sky Q?

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Or it might be possible to replace the HDD ... not that easy on DRX890 or DRX895 boxes🙁

[TimmyBGood]

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@IAIN21 wrote:

SO ALL THOSE BOXES BEING RESOLD AREN'T OPERABLE?

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They were up until the end of October when Sky changed their long-established policy.  The eBay vendors are probably unaware of this.

[Mark39]

Looks like I've lost the chance to sell my 1TB DRX895 now, which has been sitting idle for 5+years....

My own fault for not getting on with it.

[HeathHayle]

@Mark39 not your fault mate dont blame yourself you wasnt to know sky was going to change their policy