On demand download failure Sky+ on 2 boxes

[Steve0001]

I have the DRX890-C, which I think is a 'Sky' box as opposed to one of the other makers, so I should be ok re box/software and the 11 (272) error (i.e. something else causing this error for me, not an old box).

I used this site (note, may be a bit old!):

https://www.satinsure.com/technical-support/types-of-sky-boxes

Also DRX890 appears here...

https://www.sky.com/help/articles/sky-software-updates

My software appears to be up-to-date (R024.092.11.00P).

[MogwaiSatTV]

I have one of the original all black 1tb boxes and it has R024.092.11.00P installed and according to the second link in the last post this is the current software version

[Annie+UK]

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@MogwaiSatTV wrote:

I have one of the original all black 1tb boxes and it has R024.092.11.00P installed and according to the second link in the last post this is the current software version

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That sound like my box, which is a DRX895

[oj01]

Only DRX890 and DRX895 models will have received the R024 software 

[RogerC43]

Has there been any further feedback from sky, or are they still working tirelessly to fix the issue they caused a couple of months ago?

[Mark39]

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@RogerC43 wrote:

Has there been any further feedback from sky...

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Not as yet.

[MogwaiSatTV]

I am trying to assit by having another go with Wireshark. But to get any meaningful data I need to find an ethernet hub rather than a switch to connect both my sky box, laptop and ethernet cable to my router to. So everything trying to advertise itself as a hub is actually a switch. It needs to be a hub as they send all packets to all ports and switches don't.

[TheRealFixer]

@MogwaiSatTVIf you can't find a hub, a switch with port mirroring (I think the Netgear GS108 can do it) might be easier to find.

Phil.

[MogwaiSatTV]

Do I need to do anything to it to make it mirror or does it just do it by default?

[TheRealFixer]

@MogwaiSatTV You may need to check the exact model version and YouTube videos, it's not a model I have experience with.  But a second hand switch with port mirroring is probably cheaper and easier to find these days than a genuine hub.

Phil 

[MogwaiSatTV]

looks like the netgear Gs015e can do it. So I will get one of those and see what I can desern from Wireshark

[emteepeeess]

We're almost at 10 weeks into this problem - still no ability to download any onDemand programmes, other than BBC or ITV. 

Has anyone had any update info? 

[Mark39]

@emteepeeess I've added your post to the existing thread, as Sky said they would update this thread when the problem is resolved.

[TimmyBGood]

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@MogwaiSatTV wrote:

So everything trying to advertise itself as a hub is actually a switch. It needs to be a hub as they send all packets to all ports and switches don't.

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No-one will have manufactured a ethernet hub  for at least a decade: the silicon which they used would be unobtainable now.

" As of 2011, connecting network segments by repeaters or hubs is deprecated by IEEE 802.3 "

You might find some on eBay for a few pounds as technology curios: 3Com had true hubs in their 'OfficeConnect' branded range back in the day (around the turn of the millennium) for example.  I was buying them in the mid 1990s because there was a considerable price premium for switching.

[emteepeeess]

@<ark39 Thanks - I was going to post to this thread, but it has become full of off-topic stuff so I've ignored it.