07 Feb 2023 05:36 PM
Hello,
I cancelled my Sky TV Subscription several months ago. What can I do with the old Sky Box? Also, Do I need to contact a specialist to remove the wire that leads to the Sky Dish through the wall?
Many thanks.
07 Feb 2023 05:39 PM
Posted by a Superuser, not a Sky employee. Find out moreThe box is yours to do with as you wish. You can remove the cable (and the dish) yourself if you wish.
07 Feb 2023 05:39 PM
Posted by a Superuser, not a Sky employee. Find out moreThe box is yours to do with as you wish. You can remove the cable (and the dish) yourself if you wish.
07 Feb 2023 05:40 PM
Thank you for the quick reply.
08 Feb 2023 10:03 AM - last edited: 08 Feb 2023 10:04 AM
Posted by a Superuser, not a Sky employee. Find out more
Perhaps worth noting that a Sky+ / Sky+ HD box without a subscription will function as a basic Freesat receiver for viewing free-to-air channels. A Sky dish, Sky+ LNB and cabling can also be used with a Freesat recorder, including the new '4K' models (although no Freesat is currently broadcast in UHD)
23 May 2023 02:15 PM
If your really done with satellite tv then you can ask most electricians to remove it all. As for the old box the sky/+/hd and first gen Q boxes were owned by consumers. next gen Q boxes are rented and you will need to send them back to sky when you cancel. You'll find this information in your contract.
23 May 2023 02:26 PM
Posted by a Superuser, not a Sky employee. Find out more
@ljmm1967 wrote:If your really done with satellite tv then you can ask most electricians to remove it all. As for the old box the sky/+/hd and first gen Q boxes were owned by consumers. next gen Q boxes are rented and you will need to send them back to sky when you cancel. You'll find this information in your contract.
@ljmm1967 do you have a source for this information as I don't believe it to be correct, no Sky q equipment of any version or age has ever been sold direct to customers to my knowledge
@TimmyBGood do you have any knowledge of this happening?
23 May 2023 02:27 PM - last edited: 23 May 2023 02:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@SKY1992bf wrote:
@ljmm1967 wrote:
If your really done with satellite tv then you can ask most electricians to remove it all. As for the old box the sky/+/hd and first gen Q boxes were owned by consumers. next gen Q boxes are rented and you will need to send them back to sky when you cancel.
@TimmyBGood do you have any knowledge of this happening?
Early on, some Q Hubs were 'sold'. Q television boxes never were.
23 May 2023 02:27 PM
Posted by a Superuser, not a Sky employee. Find out more
@SKY1992bf wrote:
@ljmm1967 wrote:
If your really done with satellite tv then you can ask most electricians to remove it all. As for the old box the sky/+/hd and first gen Q boxes were owned by consumers. next gen Q boxes are rented and you will need to send them back to sky when you cancel. You'll find this information in your contract.
@ljmm1967 do you have a source for this information as I don't believe it to be correct, no Sky q equipment of any version or age has ever been sold direct to customers to my knowledge
@TimmyBGood do you have any knowledge of this happening?
No, nor do I.
23 May 2023 02:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@ljmm1967 wrote:
If your really done with satellite tv then you can ask most electricians to remove it all. As for the old box the sky/+/hd and first gen Q boxes were owned by consumers. next gen Q boxes are rented and you will need to send them back to sky when you cancel. You'll find this information in your contract.
ALL Sky Q boxes regardless of age are owned by Sky, Sky have NEVER sold Sky Q boxes to the customers they have always been rented
23 May 2023 02:44 PM
Posted by a Superuser, not a Sky employee. Find out more
@Annie+UK wrote:
@ljmm1967 wrote:
If your really done with satellite tv then you can ask most electricians to remove it all. As for the old box the sky/+/hd and first gen Q boxes were owned by consumers. next gen Q boxes are rented and you will need to send them back to sky when you cancel. You'll find this information in your contract.
ALL Sky Q boxes regardless of age are owned by Sky, Sky have NEVER sold Sky Q boxes to the customers they have always been rented
That was my understanding also 🙂
24 May 2023 05:00 PM
Posted by a Superuser, not a Sky employee. Find out more
@SKY1992bf wrote:
@ljmm1967 wrote:
If your really done with satellite tv then you can ask most electricians to remove it all. As for the old box the sky/+/hd and first gen Q boxes were owned by consumers. next gen Q boxes are rented and you will need to send them back to sky when you cancel. You'll find this information in your contract.
@ljmm1967 do you have a source for this information as I don't believe it to be correct, no Sky q equipment of any version or age has ever been sold direct to customers to my knowledge
@TimmyBGood do you have any knowledge of this happening?
@SKY1992bf You are 100% correct no Q boxes are owned by the customer they are all loaned to the customer by Sky and therefore need to be returned
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