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Discussion topic: Not getting some tv channels code 25

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This message was authored by: Ali215

Not getting some tv channels code 25

Hi, I seem to have lost a few channels from my Sky tv. BBC1,  ITV ate the main ones, but I have also lost some of the sky channels too. The screen says 25 in the top right corner.

Thanks Alison

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This message was authored by: Mark39

Re: Not getting some tv channels code 25

Posted by a Superuser, not a Sky employee. Find out more

@Ali215 the cause of the error is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

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