Discussion topic: No tv or website when asked to put in code

This message was authored by: Simon51 · ‎19 Oct 2023

Sky TV went off paid the bill WiFi is on but won't let me sign in a 6 digit code when asked to do so says the link I'm trieng doesn't exist but when I ring up it puts me threw to a computer voice all I want to do is speak to a human ridiculous and to think I left Virgin to come to sky If I don't get help I'll be going elsewhere.

This message was authored by: GD1 · ‎19 Oct 2023

@Simon51 Your posting in a customer helps customer forum, issuing threats to go elsewhere won't work here.

You also mention having to input codes, however as far as I'm aware Sky + does not need codes to activate it, which system do you have? do you have SkyQ or Sky Glass/Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Urgent Notice for Sky+ users: as of 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box breaks you cannot replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content

Discussion topic: No tv or website when asked to put in code

No tv or website when asked to put in code

All Replies

Re: No tv or website when asked to put in code

Was this discussion not helpful?

Search Sky Community

Start a new discussion