@Abbottsbury
In case you’re not already aware you aren’t addressing Sky’s Customer Service Team here. This is a customer helps customer forum. You'll need to provide more information if you want help.
What message, if any are you seeing on the screen?
Are you on a communal system of do you have your own dish?
What steps have you taken already?
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
