@Abbottsbury
In case you’re not already aware you aren’t addressing Sky’s Customer Service Team here. This is a customer helps customer forum. You'll need to provide more information if you want help.
What message, if any are you seeing on the screen?
Are you on a communal system of do you have your own dish?
What steps have you taken already?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
