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Discussion topic: No sky channels avsilsble

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This message was authored by: BillSugden

Message posted on ‎07 Jun 2024 03:22 PM

No sky channels avsilsble

Can only get bbc and itv

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎07 Jun 2024 03:39 PM

Re: No sky channels avsilsble

Posted by a Superuser, not a Sky employee. Find out more

What's the error message on screen?

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Message posted on ‎07 Jun 2024 03:44 PM

Re: No sky channels avsilsble

A yellow dot

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This message was authored by: Mark39

Message posted on ‎07 Jun 2024 03:52 PM

Re: No sky channels avsilsble

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Never heard of that, I'm afraid. You'll have to help us out with some details.

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This message was authored by: BillSugden

Message posted on ‎07 Jun 2024 03:54 PM

Re: No sky channels avsilsble

Most channels say press yellow button and  nothing happens

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Message posted on ‎07 Jun 2024 04:06 PM

Re: No sky channels avsilsble

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Are you seeing a no satellite signal message ?

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This message was authored by: BillSugden

Message posted on ‎07 Jun 2024 04:08 PM

Re: No sky channels avsilsble

Yes no signal press yellow button

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Message posted on ‎07 Jun 2024 05:18 PM - last edited: ‎07 Jun 2024 05:21 PM

Re: No sky channels avsilsble

Posted by a Superuser, not a Sky employee. Find out more

@BillSugden  A "No Signal" message is a TV message, if it were the Sky box it would show No Satellite signal.

 

Which is it?

 

Is this also linked to your posts here

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎07 Jun 2024 07:00 PM

Re: No sky channels avsilsble

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hi @BillSugden 

 

Is your TV set to use the HDMI input that your SKY is connected.

 

The message sounds more like a message from yout TV's Freebiew (or Staeliite) tuner

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