@Winifred2 I assume you mean 'no satellite signal'? Try restarting your Sky box by switching off at the plug for 4 minutes. While it's off, check that the dish cable connections at the back of the box are still securely connected.
If that doesn't resolve it, the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.
Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.
