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Discussion topic: No signals message.

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This message was authored by Tas70 This message was authored by: Tas70

No signals message.

Hello. Since we had bad weather, my sky was ok but from this morning , i am gtting a message that no signal or sky box is initializing. Does anyone had this problem.

Thanks

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: No signals message.

Posted by a Superuser, not a Sky employee. Find out more

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

 

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

 

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by Brackengirl107 This message was authored by: Brackengirl107

Re: No signals message.

Yes and still have it - went last night.  Even tried the classic unplug everything (and went to the cinema)....... it's still initialising.  Oh well back to Netflix 

This message was authored by Mark39 This message was authored by: Mark39

Re: No signals message.

Posted by a Superuser, not a Sky employee. Find out more

@Brackengirl107 wrote:

Yes and still have it - went last night.  Even tried the classic unplug everything (and went to the cinema)....... it's still initialising.  Oh well back to Netflix 


Most likely your dish has moved slightly in the bad weather. 

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