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Discussion topic: New Premier Sports 1 addition not always working

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Linds3
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New Premier Sports 1 addition not always working

‎10 Dec 2024 09:56 AM

New user of Premier Sports on Sky+.  I have my own dish but live unblock of 4 maisonettes. Premier Sports  1 seems OK during quiet times but then I get "no signal" message in evening/live matches - other channels work (including PS2). I've gone through re-start etc. several times and not weather related.

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Mark39
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Re: New Premier Sports 1 addition not always working

‎10 Dec 2024 10:09 AM

Posted by a Superuser, not a Sky employee. Find out more

Most likely the dish is slightly misaligned. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect,  so you would need to engage a local satellite installer to take a look. Or consider upgrading to Sky Q, perhaps.  

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Linds3
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Re: New Premier Sports 1 addition not always working

‎10 Dec 2024 10:13 AM

Thank you, sadly I expected this might be the case.

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