Discussion topic: No signal
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Message posted on 14 Apr 2025 10:36 AM
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No signal
My tv is showing no signal
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Message posted on 14 Apr 2025 10:38 AM
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Re: No signal
No signal? Or no satellite signal?
They're not the same.
Message posted on 14 Apr 2025 10:43 AM
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Re: No signal
If it's no satellite signal then it suggests it's almost certainly a dish misalignment or an issue with the LNB (the arm on the dish). Sky no longer support Sky+ and Sky+HD, but if you have Sky Protect through Domestic and General Insurance you can call them to arrange an engineer, otherwise you'll need to employ a local satellite engineer at your own expense to check it (or contact Sky to upgrade to Sky Q or change to Glass / Stream).
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 14 Apr 2025 10:44 AM
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Re: No signal
No Signal or No Satellite Signal?
"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected
"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q
You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet
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