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Discussion topic: No signal

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This message was authored by: Trevor52

No signal

Just had a visit from our window cleaner and now we do not have signal

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This message was authored by: Daniel0210

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Trevor52 

No signal or no satellite signal, they are different? 


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This message was authored by: Mark39

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

No signal? Or no satellite signal?

 

If it's the latter, it's possible that the window cleaner has disturbed the dish. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

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