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Discussion topic: No signal

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This message was authored by Active This message was authored by: Active

No signal

No signal and can't use planner or on demand

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This message was authored by Mark39 This message was authored by: Mark39

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

I assume that's no satellite signal. Is this related to your other post about compensation? Have you reported it to Sky? What did they say?

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

I guess yo mean No Satellite Signal

 

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using


You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
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