No satellite signal

[Moo-moo]

Hi since Saturday I have been unable to access my Hmdi 1. 
the message I keep getting is your sky+hd isn't getting a satellite signal.. every day I have reset and it won't initialise.  This issue has been since open reach fitted my new box outside. An appointment for 8 December has been allocated for the fibre broadband to be fitted. Please help 

[Daniel0210]

@Moo-moo 

I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).

You'll need to employ a local satellite engineer at your own expense to check / realign / repair / replace the dish, or perhaps the LNB if that's the problem.

If you have Sky Protect cover through Domestic and General Insurance you can call them but a customer previous posted on here stated they wouldn't send an engineer - but they did offer the customer £65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.

[Mark39]

 @Moo-moo Your Sky box won't initialise because it's not getting a signal from your dish. See @Daniel0210's post for what to do to fix it. It has nothing to do with your fibre installation, unless the installer cut your dish cables.