No flexibility

[Kalacubecola]

I'm crossed that I've not Sky seen May and Sky Q can't be installed until September.  Which is no good as we can't use Sky.  I'm off in the summer hols and need it to he installed then . 8m paying for a service I can't use .please help as I'm so frustrated 

[Annie+UK]

This forum is primarily customer-to-customer help

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

[Mark39]

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@Kalacubecola wrote:

I'm crossed that I've not Sky seen May and Sky Q can't be installed until September.  Which is no good as we can't use Sky.  I'm off in the summer hols and need it to he installed then . 8m paying for a service I can't use .please help as I'm so frustrated 

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You'll have been given the first available engineer's slot for the Sky Q installation, I'm afraid.

What's the problem with Sky+? You should be able to get a refund of your Sky+ subscription from the point you reported a fault until Sky Q is installed. Ask Sky once the installation is complete.

[Kalacubecola]

Thankyou