No Signal on some channels

[Kakanui26]

No satellite signal being received on some Sky channels, others are okay. Switching off at mains for 10 minutes & restarting works for a few channels but not all. Particularly bad on the Sky channels we watch more often

[Daniel0210]

@Kakanui26 

I'm afraid Sky no longer support Sky+ and Sky+HD set ups (where you've posted).

You'll need to employ a local satellite engineer at your own expense to check/realign/repair/replace the dish/LNB if that's the problem.

If you have Sky Protect cover through Domestic and General Insurance you can call them but a previous post on here stated they wouldn't send an engineer - but they did offer the customer £65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.