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Discussion topic: New satallite dish

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ESTHERMUIR67
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New satallite dish

‎25 Feb 2023 10:53 AM

My in laws need a new satallite dish. How do they ho about getting a new one?

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Daniel0210
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Re: New satallite dish

‎25 Feb 2023 10:56 AM

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@ESTHERMUIR67 

They will need to contact Sky who will arrange an engineer and if their current dish is not fit for purpose they'll replace it. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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Mark39
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Re: New satallite dish

‎25 Feb 2023 11:01 AM

Posted by a Superuser, not a Sky employee. Find out more
@ESTHERMUIR67 wrote:

My in laws need a new satallite dish. How do they ho about getting a new one?

Tell us more about,why they need a new dish.

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ESTHERMUIR67
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Re: New satallite dish

‎25 Feb 2023 11:04 AM

Just tried to call on behalf of my in laws and they guy kept asking for full name and when we gave the full name he kept saying give the full name. No wonder people don't call them. 

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Daniel0210
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Re: New satallite dish

‎25 Feb 2023 11:06 AM

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@ESTHERMUIR67 

To be able to speak to Sky on behalf of your outlaws you'll need to go through the security process including giving a previously set up telephone password. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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Mark39
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Re: New satallite dish

‎25 Feb 2023 11:06 AM

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If one of your in-laws is the accountholder, Sky won't be able to talk to you.

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