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Discussion topic: My5

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This message was authored by Gem40 This message was authored by: Gem40

My5

I had downloaded 3 series of 'The Dome' from my5 and today when I went to watch it earlier all the episodes from all 3 series had disappeared???? How and why has this happened.

It's not anywhere and I can't find it.

 

Would like to know what's happened as I really got into this series. 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: My5

Posted by a Superuser, not a Sky employee. Find out more

@Gem40  it's most probably expired from  the on demand catch up service 

 

all download content has an expiry date which when it comes the programs will automatically delete 

 

you will either need to wait until they reappear or get them via a different source 


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my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: My5

@Gem40 on-demand downloads can be removed remotely, as described, unlike recordings from live broadcast channels🤔

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