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This discussion topic has been answered Discussion topic: My tv is showing Signal lost no picture available

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This message was authored by: CaroG

My tv is showing Signal lost no picture available

Information as in first box 


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This message was authored by: Annie+UK Answer

Re: My tv is showing Signal lost no picture available

Posted by a Superuser, not a Sky employee. Find out more

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using


You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus

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This message was authored by: Annie+UK Answer

Re: My tv is showing Signal lost no picture available

Posted by a Superuser, not a Sky employee. Find out more

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using


You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus

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This message was authored by: Maggie19531

Re: My tv is showing Signal lost no picture available

It says mini tv unavailable..no satellite signal..tried pressing  yellow button no good..switched off everything   restarted tv says initialising nothing happened for over 1 hour..still nothing. 

This message was authored by: Annie+UK

Re: My tv is showing Signal lost no picture available

Posted by a Superuser, not a Sky employee. Find out more

See my post above yours

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by: Mark39

Re: My tv is showing Signal lost no picture available

Posted by a Superuser, not a Sky employee. Find out more

@Maggie19531 your Sky box needs a signal from your satellite dish in order to initialise, so it's clearly not getting one. You could check that the dish connections at the back of the box are secure (turn the power off first), but if it doesn't help, see @Annie+UK 's post immediately before yours for how to proceed.

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