Discussion topic: My sky channels keep getting turned off
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Message posted on 14 Oct 2024 05:33 PM
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My sky channels keep getting turned off
I have a Sky + HD box. I trier to upgrade to Sky Q when they no longer supported Sky + but when the engineer came he said that fitting SkyQ would be extremely difficult and expensive due to trees as I live in the wilderness.
since then, about once a week I switch on the TV and cannot watch any Sky channels. I get a message asking me to upgrade my subscription. I already pay a full subscription for all channels.
I phone Sky help and they turn it all back on within a minute but I have to keep on phoning. It's becoming tiresome.
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Message posted on 14 Oct 2024 05:45 PM
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Re: My sky channels keep getting turned off
If you order Sky Q then your Viewing card is flagged for cancellation, you would need a new viewing cad sent to you by Sky as the old card cannot be uncancelled
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