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Discussion topic: My Planner got deleted without memory being full & deleted items not in deleted folder

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This message was authored by Socket23 This message was authored by: Socket23

My Planner got deleted without memory being full & deleted items not in deleted folder

My Planner got deleted without memory being full & deleted items not in deleted folder.  Any idea's

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This message was authored by Mark39 This message was authored by: Mark39

Re: My Planner got deleted without memory being full & deleted items not in deleted folder

Posted by a Superuser, not a Sky employee. Find out more

First try a Planner Rebuild in case they're actually still there, but not visible:  https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articl...

 

Otherwise, if they were downloaded programmes, they have passed their expiry date, in which case they're automatically removed. Or very occasionally a glitch of some sort might cause your Planner to be emptied.

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