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Discussion topic: Msg onscreen:Problem with your hard disc drive

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This message was authored by McAleny This message was authored by: McAleny

Msg onscreen:Problem with your hard disc drive

Often unable to switch channels and constantly need to switch off TV and switch on again.If I want to change channel later on, unable to do so.Back to repeat whole procedure again. Driving me mad!!
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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Msg onscreen:Problem with your hard disc drive

Posted by a Superuser, not a Sky employee. Find out more

Search for diskless mode in my Sky Plus FAQ

Annie  ( I am Neurodivergent )
Sky support for Sky+HD and earlier systems has ended, you can still get support if you already have Sky Protect insurance otherwise you'll have to find your own 3rd party company to get support from at your own expense
This message was authored by Mark39 This message was authored by: Mark39

Re: Msg onscreen:Problem with your hard disc drive

Posted by a Superuser, not a Sky employee. Find out more

You could try rebuilding your Planner, and if that doesn't help, a Full System Reset (which will delete your recordings. 

https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articl...

 

It appears that your Sky box hard disk is on the way out, and if the above don't help, the box will need to be replace.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Msg onscreen:Problem with your hard disc drive

Posted by a Superuser, not a Sky employee. Find out more

@McAleny 

 

Note that Sky will not themselves now replace an HD box, and will only offer migration to Sky Q (or Glass/Stream)

 

If you don't wish to do this, the last model (2015) Sky+ HD boxes are about £30 on eBay.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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