Moved back to Sky+ box after cancelling SkyQ - No signal

[TonyD2]

Until recently, following another hike in subscription, I cancelled the contract and have removed the Q box and replaced it with the old Sky+ box so I can just the use free to air channels.

Problem - No signal.

However, when they installed SkyQ, I explained that I also had an old original Sky box in a bedroom, and he fitted (I believe) a hybrid LNB, and that setup worked fine. I also checked the Sky+ box in that bedroom recently and it worked fine there. But downstairs where the SkyQ box was - no signal.

Does the LNB have different outputs for different boxes? If so, will I need to change the LNB?

All help appreciated. Thx.

[Mark39]

Yes, some LNB's have fixed ports for standard and wideband. If there are no spare standard ports on the LNB, you would need to replace it to use your Sky+ box.

Note that you won't be able to use the box to record or playback existing recordings.

[TonyD2]

Thanks for the info. So is it likely that the lnb has 2 standard and 2 wideband ports?

[Mark39]

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@TonyD2 wrote:

Thanks for the info. So is it likely that the lnb has 2 standard and 2 wideband ports?

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I'm not familiar with the configuration of various LNBs but, yes, I would think that's likely for a hybrid model.

[nigea99 · Accepted solution]

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@TonyD2 wrote:

Thanks for the info. So is it likely that the lnb has 2 standard and 2 wideband ports?

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Yes I think the main Hybrid LNB used by SKY  has 2 universal & 2 wideband

Although I think some have 2 wideband and 4 Universal ports

See for an example of the 2 + 2

https://helpforum.sky.com/t5/Sky-Q/Accessing-the-ports-on-sky-q-LNB-EL027/m-p/4271581

If you have the 2+2 variant then, I guess you have a couple of options - replace the LNB with a Quad Universal LNB (or even a 2+4 Universal variant Hybrid but I am not too sure this is a cost effective solution)  or buy a Freesat 4K box that can use the wideband outputs