Discussion topic: More top picks not loading
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Message posted on 30 Jan 2023 04:39 PM
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Re: Sky HD boxes no "top picks" on TV planner since last week
@oj01 wrote:
Note to others - This is when selecting the 'More Top Picks' Tile from the Home Page
Same here, I don't use this so hadn't seen it but mine is doing the same.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 Jan 2023 04:41 PM
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Re: More top picks not loading
Is this via a Sky Q box (where you have posted) or via a Sky+ one ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 30 Jan 2023 04:41 PM
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Re: More top picks not loading
@Angie193 Is this on Sky+ or Sky Q? (You've posted in the Sky Q Forum but sounds like Sky+).
There is an existing thread on the topic on the Sky+ Forum.
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Message posted on 30 Jan 2023 08:13 PM
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Re: Sky HD boxes no "top picks" on TV planner since last week
I'm seeing the same issue. No top picks since 28/01/23.
Is there any way to contact sky? There doesn't appear to be a contact us email, a support chat link or a phone number on their website.
Message posted on 30 Jan 2023 08:22 PM
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Re: Sky HD boxes no "top picks" on TV planner since last week
@Mister.+T you could try emailing the Viewer Relations team at viewerr@sky.uk
Message posted on 31 Jan 2023 12:17 PM
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Re: More top picks not loading
@oj01 oh wasn't sure it's first time posting and newish to forum
Message posted on 31 Jan 2023 12:20 PM
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Re: More top picks not loading
@caesarome yes sorry sky +
Message posted on 31 Jan 2023 12:55 PM
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Re: More top picks not loading
No problem @Angie193 , I have moved this to the Sky+ forum as this is an issue that others are seeing as well.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 01 Feb 2023 12:30 PM
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Re: More top picks not loading
Magically started working fine again
Message posted on 02 Feb 2023 09:28 AM
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Re: More top picks not loading
@welsh.red same lol came back yesterday 🤣
Message posted on 02 Feb 2023 10:15 AM
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Re: More top picks not loading
No help from sky at all just deny there's an issue, think they're Tring to push everyone to streaming but boxes are mine as had to pat for to get 2tb boxes and besides sky problems they work great. Some programs want to watch not available on download so need to record to watch at my leisure so streaming not option.
At least back up now
Message posted on 02 Feb 2023 10:25 AM
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Re: More top picks not loading
@welsh.red wrote:No help from sky at all just deny there's an issue,
At least back up now
Presumably because Sky fixed whatever the problem was.
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Message posted on 10 May 2023 07:55 PM
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Re: Sky HD boxes no "top picks" on TV planner since last week
Did anybody manage to fix this? I have entered network info manually and it says I am connected to the internet but Top Picks can not load. I have had this for months now. I wonder if it is a ploy to get us to go to SKY Q. Which I can not have as my internet speed is terrible
Message posted on 10 May 2023 08:02 PM
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Re: Sky HD boxes no "top picks" on TV planner since last week
@SueD25 wrote:
I wonder if it is a ploy to get us to go to SKY Q.
Another one? If you can download from Catchup or box sets, your internet connection is fine.
I believe Sky recommend a very low 3Mbps for Sky Q.
Message posted on 11 Aug 2024 02:26 PM
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Re: Sky HD boxes no "top picks" on TV planner since last week
I'd rather cancel than give them the pleasure. Fed up with nothing but repeats every few days.
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